An IT Support Specialist is needed to provide technical support within a Microsoft 365 environment. Responsibilities include troubleshooting issues, training IT technicians, documenting solutions, and communicating effectively with stakeholders. The ideal candidate will possess experience with Azure Fundamentals (AZ900) and Azure Administrator (AZ104) certifications, along with strong knowledge of operating systems, networks, and data communications protocols.
Microsoft Azure Fundamentals & Azure Administrator Experience working in Microsoft 365 EnvironmentExperience working with enterprise support desk softwareInterface with management, IT Support Technicians and users.
Ensure that Technical Support Services calls and enquiries are answered in a timely, efficient and knowledgeable manner.Support the software development and sales teams to ensure smooth delivery of systems.Support implementation of projects in line with company proceduresIdentify and communicate any recurring problems
Azure Microsoft 365 IT Support Technical Support Troubleshooting
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