Westcon-Comstor, a global technology provider, introduces its new Microsoft Advanced Support Services, offering 24/7 advanced support for Azure and M365 in South Africa. This unique service sets a new benchmark for support in the Microsoft services industry and positions Westcon-Comstor as the only distributor providing this level of support in the region.
Westcon-Comstor unveils exclusive 24/7 Microsoft Advanced Support Services Providing unparalleled Azure and M365 support, services streamline operations and boost performance and growth through expert technical guidance and rapid response times. Westcon-Comstor , a global technology provider and specialist distributor, today announced the launch of its Microsoft Advanced Support Services , setting a new benchmark for support in the Microsoft services industry.
This unique offering positions Westcon-Comstor as the only distributor providing true 24/7 advanced support for Microsoft Azure and M365 in South Africa, catering to partners and customers with complex cloud environments. 'We are focused and determined to remain a key player in the market. Our commitment to customer growth and support is unwavering. The launch of our new Microsoft Advanced Support Services offering fits in perfectly with our digital transformation journey and our focus on building a data-driven business that can deliver the services our partners need,” says Michelle Themelis, Microsoft Business Lead at Westcon-Comstor Sub-Saharan Africa. The Microsoft Advanced Support Services from Westcon-Comstor includes robust features designed to address the diverse and sophisticated needs of Azure and M365 clients. The Microsoft Advanced Support Services include three levels of support, each tailored to specific requirements and complexities: Level 1 Support offers first-line technical assistance for Azure and M365 users, including timely responses via phone, e-mail or chat, basic troubleshooting, account set-up and escalation to Level 2 for more complex problems. Level 2 Support provides in-depth technical guidance and resolution for escalated issues, proactive monitoring and collaboration with cross-functional teams to ensure comprehensive solution
Microsoft Azure M365 Support Services Westcon-Comstor
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