As urban stores vanish, one in downtown Vancouver uses a tight footprint to maintain a toehold.
To locate a full-service dealership in a snug space in downtown Vancouver, Jim Pattison Auto Group built upward — visibly taking three levels of a 13-storey building — but also downward, with five floors underground, housing service, washing and detailing, and new and used inventory.
“More and more of our business is going online,” said Bill Harbottle, president of the group, which owns 28 franchised dealerships in western Canada. “But at the end of the day, people still want to see, feel, touch and test-drive automobiles. You don’t need three or four acres of cars on your lot, but you need a place to show them.”
Pattison partnered with Reliance Properties, which owned adjacent buildings, to jointly redevelop their properties, including a 60-storey tower.Getting the project through Vancouver’s planning bureaucracy was “a brutal process,” said Harbottle. “We had to redesign the thing three times.
This presented unique problems, however. The service hoists, minus the arms, had to be installed into the concrete floor before the building above could proceed, and an extensive air-handling system was needed to ensure that no exhaust fumes escaped into the building above.
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