Rogers Communications Inc. says it’s working to ensure emergency calls always go through and no future outage will take down both cellular and internet…
President and Chief Executive Tony Staffieri says in a letter to customers Sunday the steps are among several the telecom giant is taking to learn from the July 8 outage that knocked out mobile, landline and internet service to millions of customers across Canada.
Rogers is committing $10 billion over three years to increase oversight, testing and the use of artificial intelligence to ensure reliable service.Article content Documents released late Friday show that during the outage, Rogers was unable to shut down its radio access network, which would have automatically connected customers to another carrier for 911 calls.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Rogers pursuing deal with competitors to juggle 911 calls in case of outageRogers is committing $10 billion over three years to increase oversight, testing and the use of artificial intelligence to ensure reliable service
Read more »
Rogers says it couldn't have restored emergency services any faster during outageRogers Communications Inc. says in a submission to the federal telecom regulator that it could not have restored emergency services any faster during a widespread service outage earlier this month that crippled the company's networks and affected millions of customers across Canada.
Read more »
Rogers says it couldn’t have restored emergency services any faster during outage | National NewswatchNational Newswatch: Canada's most comprehensive site for political news and views. Make it a daily habit.
Read more »
Rogers says it couldn't have restored emergency services any faster during outageFaced with complaints and calls for a public inquiry, the CRTC had given Rogers until Friday to explain what caused the outage.
Read more »
Rogers says it couldn't have restored emergency services any faster during outageRogers Communications Inc. says in a submission to the federal telecom regulator that it could not have restored emergency services any faster during a widespread service outage earlier this month that crippled the company's networks and affected millions of customers across Canada.
Read more »