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TORONTO — Rogers Communications Inc. says in a submission to the federal telecom regulator that it could not have restored emergency services any faster during a widespread service outage earlier this month that crippled the company's networks and affected millions of customers across Canada.
Faced with complaints and calls for a public inquiry, the Canadian Radio-television and Telecommunications Commission had given Rogers until Friday to explain what caused the outage, how widespread the problem was and the steps being taken to prevent a similar problem from happening again.
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