Rogers pursuing deal with competitors to juggle 911 calls in case of outage

Rogers is committing $10 billion over three years to increase oversight, testing and the use of artificial intelligence to ensure reliable service

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“I know that it is only through these actions that we can begin to restore your confidence in Rogers and earn back your trust,” Staffieri says in the letter. In a submission to the Canadian Radio-television and Telecommunications Commission, Rogers said the sweeping outage across its network limited its ability to respond with interim solutions while it restored service.

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