CEO Tony Staffieri says company is physically separating wireless and internet services to create an ‘always on’ network
Chief Executive Officer Tony Staffieri said the Canadian telecom operator has made progress on a formal agreement between carriers to switch 911 calls to each other’s networks automatically – even in the event of an outage on any carrier’s network.
“I believe this is the only responsible way forward and I am personally committed to making it possible for all Canadians,” Staffieri said in a letter on Sunday. Staffieri said that the company is physically separating wireless and internet services to create an ‘always on’ network – to help make sure the customers don’t experience an outage with both cellular and internet services again.
Earlier this month, the operator that has about 10 million wireless subscribers and 2.25 million retail internet subscribers, suffered a glitch that lasted nearly 19 hours, disrupting services from flights to banking and emergency 911 calls. The Canadian government has also ordered a probe and demanded telecoms companies agree within 60 days to develop communication protocols to keep people better informed.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Rogers to invest $10 billion in AI, testing after massive outageRogers Communications Inc. said on Sunday it will invest $10 billion over the next three years in Artificial Intelligence, and more testing and oversight, just weeks after the company reported network issues that caused widespread disruptions across the country.
Read more »
Rogers CEO outlines new protocols, steps to avoid future network outages - National | Globalnews.caOn Sunday, Rogers announced upcoming steps that the telecom giant will be taking to ensure a nationwide network outage doesn't happen again in Canada.
Read more »
Rogers says it couldn't have restored emergency services any faster during outageRogers Communications Inc. says in a submission to the federal telecom regulator that it could not have restored emergency services any faster during a widespread service outage earlier this month that crippled the company's networks and affected millions of customers across Canada.
Read more »
Rogers says it couldn’t have restored emergency services any faster during outage | National NewswatchNational Newswatch: Canada's most comprehensive site for political news and views. Make it a daily habit.
Read more »
Rogers says it couldn't have restored emergency services any faster during outageFaced with complaints and calls for a public inquiry, the CRTC had given Rogers until Friday to explain what caused the outage.
Read more »