Rogers Communications Inc.’s top executive said the company “failed to deliver” on a promise of reliable service. Read on
Separating the networks will help make them sturdier, Staffieri told lawmakers. Industry Minister Francois-Philippe Champagne has ordered Canadian telecom companies to devise an upgraded system so that if one provider suffers a major network problem, 911 calls and other critical services will still work.
The committee is seeking answers about the cause of failure, its impact and future plans to avoid such incidents from Rogers executives and from officials from the country’s telecom regulator, the Canadian Radio-television and Telecommunications Commission. “This was the failure of one company. This was the failure of Rogers,” Champagne told the committee on Monday.
The network woes have added more pressure to Staffieri as Toronto-based Rogers tries to gain approval from Ottawa to take over rival Shaw Communications Inc. in a $20 billion deal. Rogers is facing a legal challenge from the Competition Bureau of the proposed acquisition.Article content
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