Several Ontario municipalities say their paramedic services are under immense pressure, with worrying stretches of times during which no ambulances are available to respond to calls — but the province doesn’t track the problem.
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A spokesperson for Health Minister Sylvia Jones said the province doesn’t track that because municipalities are responsible for ambulance deployment strategies. But several communities say offload delays and the lack of ambulance availability skyrocketed from 2021 to 2022. Some say it’s looking a bit better for 2023, but more needs to be done.
Jones’s spokesperson said the minister is working with health-care leaders in that region on “innovative solutions” to increase ambulance availability. Reprioritizing ambulance calls under a new dispatch algorithm is also expected to help, Krauter said. Last year, Ottawa’s paramedic service spent 93,686 hours in offload delays. In Toronto, that number was about 300,000 hours, according to a paramedic services report.
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