360 Smart Networks – MSP IT Firm is looking for a Microsoft Support Engineer to join their South African IT Support team. The role involves managing and resolving technical support tickets, ensuring high-quality service delivery, and supporting Microsoft environments across desktops, servers and cloud offerings. Strong troubleshooting skills, proactive problem-solving, and the ability to work independently while collaborating with a global team are essential.
Are you based in Cape Town or nearby? Do you thrive in delivering top-tier customer service while solving complex technical challenges? Are you passionate about technology, hardware diagnostics, and troubleshooting? If you excel in streamlining processes, improving efficiency, and maintaining thorough documentation, we want you on our South African IT Support team.
Manage Active Directory administration, including user account creation, password resets, and access controls.Coordinate hardware service requests and follow up with external suppliers.
IT Support Microsoft Troubleshooting Active Directory Cloud Computing
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