“Not gonna to buy any more Samsung phone cos really give me a very disappointed in the way of wat so called warranty,” the customer added.
SINGAPORE: A flip mobile phone customer took to the popular COMPLAINT SINGAPORE Facebook page in dismay after his phone was rejected for servicing by Samsung because it was no longer in the same condition as when he bought it.
He added that he had been a Samsung supporter “for years with your countless S series and Note series,” but asked if all phones must be “in tip top new condition then you can service the warranty??? What kind of logic is this??? You mean you use your hp it cannot have scratches or whatsoever???” What appears to have upset him more is the speed with which the staff seemed to have rejected his claim, which he said took two minutes.
In the end, he was asked to pay $433 for the repair. He wondered what’s the use of a Samsung warranty.Some commenters on his post said they encountered the same problem.Seems like everything goes in just chg same … literally just change all parts since got suckered paying…. warranty is a scam.”“I have this issue too. After the latest software update, my screen flickers green screen after I flip it open. But when I press lock and unlock, the screen is back to normal.
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