Transportation planner Sarah Ross: 'I came into this office five days a week and now I come in two to three days a week.'
Almost 100 per cent of people who relied on transit prior to the COVID-19 pandemic being declared in March 2020 have returned to the system, although many commuters are taking fewer trips and working part of the week from home.
Ross said the region’s bus service is leading the return of customers, followed by the Expo and Millennium SkyTrain lines, SeaBus, Canada Line, HandyDart and the West Coast Express. In fact, Vancouver’s central business district, Mount Pleasant and Fairview have been slowest to recover, with rates at or below 65 per cent of pre-COVID levels. But Ross pointed out the business district remains busy for transit users.
“If our ridership level recovery remains relatively stable in 2023, we expect to be able to mostly minimize these crowding conditions,” she said. “When we get into making cuts or making adjustments, I'd like to see more stats on service reliability,” Asmundson told Ross. “One of the biggest things that takes people away from transit is service, especially in the bus system when a bus is not there on a reliable basis.”
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