Companies had complained about traffic jams and tourists relieving themselves in the open.
When the tourists moved from one bus to another, some of them left behind rubbish in the area, attracting many crows.
The tourists also reportedly relieved themselves in the open and left rubbish strewn around the area. When the tourists moved from one bus to another, some of them left behind rubbish in the area, attracting many crows, he said, adding that there were tourists who also urinated by the roadside. The Malaysian coaches would drop the tourists off at this area, which is just 15 minutes away from the Tuas Checkpoint, before the Singapore coaches pick them up for transfer to Changi Airport, he said.
Mr Ong, who is also managing director of travel agent Tour East Singapore, said the informal transfer area is not ideal for travellers’ experience.
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