The poll of almost 1,500 drivers of electric, or plug-in hybrid vehicles, by Which? highlights the difficulties many motorists face in finding a charger that works.
Sue Davies, head of consumer protection policy at Which?, said:"Our research shows that the public EV charging infrastructure is falling short as many drivers struggle to find reliable charging points in good working order, have to navigate confusing payment systems, or are unable to rely on adequate charging points close to their homes or to get them through a long journey.
"Charging must be easy, reliable, and seamless to support people making the move to an electric car."David Renard, transport spokesman for the Local Government Association, which represents more than 350 local authorities across England and Wales, said:"Reliability and ease of use of the charging infrastructure will be vital to continue attracting more people to make the switch to greener transport.
"Councils need long-term financial support from Government so they can help ensure there are robust and accessible local charging networks to support our communities and businesses to adopt cleaner travel and tackle climate change."It comes as figures suggest there the rapid increase in sales of new pure electric cars has slowed in recent months.
The number of registrations during the first three months of the year was 102% more than during the same period in 2021.A Department for Transport spokesperson said:"We have one of the largest charging networks in Europe, and are working to ensure drivers can access charge points across the country which are reliable, consistent, and seamless to use.
"Since 2020 we have committed £1.6 billion to improve the charging network and are on track to have 300,000 public charge points by 2030."
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