UK’s public EV charging network needs ‘urgent upgrade’ as drivers slam reliability and payment issues
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Among the planned legislation in the Government’s electric vehicle infrastructure strategy is a requirement for a 99% reliability rate across all rapid chargers. However, Which? wants this extended to all public chargers. Ms Davies added: “The Government must move quickly to implement its plans to improve the consumer experience of using the public charging networks by extending reliability standards across the full network and ensuring proposals for payment roaming make paying to charge much simpler. Drivers should be able to pay via bank card wherever possible, or via a single app or payment card that is accepted by all networks.
Almost half believe they do not have adequate access to charge points close to their homes and 45% felt this was the case while on journeys. Of those who said they had stopped using the public network, a fifth said this was due to a lack of availability.
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