Taylor Swift made her first public comments on the controversy over her Eras Tour presale, saying it was 'excruciating for me to just watch mistakes happen with no recourse.'
Why it matters:
The presale for Taylor Swift's upcoming Eras Tour was marred by technical glitches from Ticketmaster and led to aFriday that she is protective of her supporters and that it is "really difficult for me to trust an outside entity with these relationships and loyalties." "There are a multitude of reasons why people had such a hard time trying to get tickets and I'm trying to figure out how this situation can be improved moving forward.
"I'm not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could," she said, referencing Ticketmaster and what"It's truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them," she added.
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