Taylor Swift has hit back at Ticketmaster, saying the company “assured” her and her team that it would be able to meet the demand for her Eras Tour.
In her note, Swift spoke about the ways she’s tried to protect her fans over the years by bringing “so many elements of my career in home” so she can “improve the quality of my fans’ experience by doing it myself with my team who care as much about my fans as I do.
She closed her note by saying, “And to those who didn’t get tickets, all I can say is that my hope is to provide more opportunities for us all to get together and sing these songs. Thank you for wanting to be there. You have no idea how much that means.”
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