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Are you a tech-savvy problem-solver with a passion for delivering exceptional IT service management? Do you thrive in a fast-paced, agile environment?
If you have experience working with ITSM processes, know your way around platforms like ServiceNow or BMC Remedy.As an ITSM Specialist, you’ll be at the heart of our IT operations, ensuring smooth, efficient, and top-quality service delivery. You will support the IT Service Management processes, leveraging your knowledge and experience with tools like ServiceNow or BMC Remedy to manage incidents, streamline reporting, and keep our systems running at full throttle.
ITSM Reporting: You’ll help provide insightful, data-driven reports that enable continuous improvement across the board. ITIL Expertise: Bring your ITIL knowledge to the table, ensuring our IT service management processes are always aligned with best practices.ITIL Experience: A solid understanding and experience with ITIL processes is a must.Agile Mindset: You’ll be part of a fast-moving team, so experience in an Agile Working Model and the ability to adapt quickly to change will help you thrive.
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