Passengers are calling on airlines to do more for customers stranded due to the latest wave of flight cancellations to impact Canadian travellers.
Passengers are calling on airlines to do more for customers stranded due to the latest wave of flight cancellations to impact Canadian travellers.
Clarke said at midday she had not received a response and could not reach a representative by phone or email as lines remain congested with customers in similar circumstances. “We are hearing about chaos but I think what we should really be hearing is the passenger's rights in this situation." Passenger Bradley Martens said that WestJet has not given advice on what options are available with other airlines or on what refund or compensation passengers are entitled to.
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