The labour shortage affecting many businesses in P.E.I. and around the world appears to have hit a local doctor's office where patients have been waiting for months to get in.
Carl and Jan Rooth are frustrated they can't see their family doctor because the office doesn't have a receptionist.CHARLOTTETOWN, P.E.I. — The labour shortage affecting many businesses in P.E.I. and around the world appears to have hit a local doctor's office where patients have been waiting for months to get in.
The email also noted that Cusack will continue to refill prescriptions but advised his patients to visit a walk-in clinic if they need to be seen.Surge capacity needed for future pandemics, says P.E.I. chief public health officerZakar is also becoming frustrated at the lack of access to his primary care physician. He has been seeing Cusack for a long-term issue and was hoping to learn how long it will take before he sees a specialist.
Different funding models have different responsibilities regarding staffing. A salaried doctor is provided with human resource support from Health P.E.I., while a doctor in a private clinic, like Cusack, is responsible to hire their own staff, including a receptionist. “It takes a lot to run a medical practice, and support staff, including medical receptionists, are instrumental to a practice’s success. Without the support of a full medical team, it is challenging for a physician to provide adequate patient care,” said a statement from president Dr. Padraig Casey, sent Nov. 14.Dr. Laura O’Connor, medical director for Queens County Primary Care, echoed the importance of medical receptionists.
Often medical facilities have an internal network of staff who can fill in for each other, but finding a person to cover a practice full-time, like what Cusack requires, would be harder, said O’Connor, adding it’s hard to find staff.
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