SINGAPORE — Singapore Airlines (SIA) on Thursday (March 2) said that it will consider feedback from customers before it comes to a decision on the use of paper serviceware on its medium- and long-haul flights.
Singapore Airlines on Thursday said that it will consider feedback from customers before it comes to a decision on the use of paper serviceware on its medium- and long-haul flights.
Several Reddit users also likened the new containers to the outration meal boxes used by the Singapore Armed Forces. "The new serviceware is made of Forest Stewardship Council-certified paper, and will replace the disposable plastic casserole dish," the spokesperson said, referring to paper that is deemed more sustainable by the international non-profit organisation that promotes responsible management of the world's forests.
"While it costs more than the current serviceware, it allows us to act on customer feedback by improving and expanding our in-flight meal offerings in premium economy class and economy class on medium- and long-haul flights. "By having a more secure lid instead of the aluminium foil cover, the new serviceware is able to better retain heat and moisture; helping to enhance the taste and texture of our main courses," the airline said in the note.
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