Samsung users were complaining that the software update causes some damage to the phone which then costs a lot to repair
Samsung charged her almost $400 when she brought her phone for repair as a green line had appeared on her screen when she updated itIn quick succession, three other people have posted on the popular COMPLAINT SINGAPORE page about issues with their Samsung phones. First was a man who wrote on Feb 27 thatThe man posted a screenshot of his phone with a green line running down the middle of his screen.
I’m also facing the same problem after updated the software. it seem like purposely force us to change a new phone. Pls help to do something to this issue! bought this phone for less than 2yrs, but was informed by Samsung has to pay 380-450 for the repair costAs for a female Facebook user who goes by Lyn Lyn on the platform, she wrote that her Samsung Flip 3 5G phone had been in good working condition but that a software update “damaged” her phone.
“Is this a gimmick to damage the phone through your software update to make money out of repair! It was the software update that damage my phone and yet one had to pay $400+ becasue of the software problem! Is this a scam???,”As these issues appear to be affecting many others, both posts have been commented on and shared numerous times.
The Independent Singapore has reached out to Mr Chia and Ms Lyn Lyn, as well as to Samsung for comment. /TISG
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