Singapore Airlines is currently trialling the use of serviceware made with Forest Stewardship Council-certified paper on selected medium- and long-haul flights.
SINGAPORE: Singapore Airlines on Thursday said that it will consider feedback from customers before it comes to a decision on the use of paper serviceware on its medium- and long-haul flights.
In response to CNA queries, a spokesperson for the airline said:"SIA will take on board customer feedback as well as operational considerations before deciding if this will be expanded across all medium- and long-haul flights." "This will help to reduce the amount of single-use plastics on board the aircraft ... there are no cost savings by switching to the new serviceware from the casserole dish."SIA senior vice president for customer experience Yeoh Phee Teik said that the new containers in fact cost more than the serviceware the airline currently uses.
"At the end of this trial, we will consolidate all feedback, and review how we can further improve our onboard dining experience." "By having a more secure lid instead of the aluminium foil cover, the new serviceware is able to better retain heat and moisture; helping to enhance the taste and texture of our main courses," the airline said in the note.
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