Rogers' move to credit its customers with the equivalent of five days of service following the massive outage that crippled its network last week is 'wholly inadequate,' a legal expert said.
Rogers Communications Inc.'s move to credit its customers with the equivalent of five days of service following the massive outage that crippled its network last week is"wholly inadequate," a legal expert said.
Rogers made the announcement via a statement posted on Twitter on Tuesday saying that it was"a first step" in earning back its customers' trust. Rogers wireless and internet customers were left without service in the outage that began early Friday morning and led to widespread disruptions. The outage affected 911 services as well as financial networks and other critical services.
Rogers is already facing a class-action lawsuit filed Monday by Montreal-based LPC Avocat Inc. on behalf of customers with a contract with Rogers, Fido Mobile or Chatr Mobile who didn't receive services on Friday or Saturday, as well as"persons in Quebec who could not operate with their own device or make transactions because of the outage" during that period.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
CRTC requests detailed explanation about service outage in letter to Rogers - BNN BloombergThe CRTC has ordered Rogers to provide a detailed explanation for last week's widespread outage that affected millions of Canadians and knocked out access to some health-care, law enforcement and banking services
Read more »
Rogers pledges five-day credits as Bay Street weighs outage impact - BNN BloombergNEW: Rogers customers can now expect to be credited for the equivalent of five-days service, instead of the initial two-day credit announced by the company, as it tries to regain trust following a massive network outage last Friday. rogersoutage
Read more »
MTY lost 'tens of millions of dollars' during Rogers outage: CEO - BNN BloombergThe widespread Rogersoutage that took place Friday will cost MTY’s restaurants “tens of millions of dollars in sales,” according to the Canadian franchisor’s chief executive officer.
Read more »
Rogers deal draws investor ire as Shaw shares fall further away from takeover price - BNN BloombergInvestors are casting more doubt over Rogers Communications Inc.’s proposed $20 billion takeover of Shaw Communications Inc. as last week’s national network failure draws increasing scrutiny from Canada’s industry watchdogs.
Read more »
Rogers outage could cost Canada's economy $142M: Analyst - BNN BloombergThe Rogers outage that left millions of Canadians without internet, TV or wireless services is estimated to cause an $142 million hit to Canada’s economy, according to one Bay Street analyst. Story by iva_poshnjari
Read more »
Stocks see lowest volume of 2022 in tech-led slide - BNN Bloomberg
Read more »