The company is working to make sure 911 and essential services can operate even during future outages, CEO says
The chief executive of Rogers Communications Inc. is committing to make “every change and investment needed” to ensure that the company does not suffer another outage like the one that left millions across the country without cellphone, internet and 911 services last Friday.
“I understand that it is only through our actions, and with time, that we can restore your confidence in us,” Mr. Staffieri wrote in his third open letter since Friday. “We can and will do better.”following a fractious boardroom battle The outage highlighted the telecom giant’s prevalence in Canada just as the company is attempting to convince regulators that its proposed $26-billion takeover of Shaw Communications Inc. won’t harm consumers by reducing competition.
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