Prepared is revolutionizing the way first responders literally view 911 emergencies

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Prepared is revolutionizing the way first responders literally view 911 emergencies
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This week, Prepared announced that Apple’s upcoming iOS 18 update will let iPhone users making Emergency SOS calls to share videos and photos.

It’s remarkable that, with all the technological advancements of the past 20 years — including carrying smartphones in our pockets — we still call 911 the same old way in a crisis.Using Prepared’s technology, when a user calls 911, an operator stays on the phone with them — but also sends a link to capture audio and video of what’s happening, to help dispatchers and first responders.

This week, the company announced Apple’s upcoming iOS 18 update will let iPhone users making Emergency SOS calls to share videos and photos, even without a link, with 911 dispatch centers that use Prepared technology.Apple’s iOS 18 update will allow iPhone users to share live video of emergency scenes with dispatchers, using Prepared technology.

They set out to build tech that would capitalize on the fact most callers are using smartphones — and can let emergency responders see it was going on at the other end of a 911 call. The company, which is based in Manhattan’s Midtown East, has raised $35 million and hired more than 50 people.“New York City is a great hub for innovators and it’s also a great hub to think about public safety,” Michael Chime said of the Big Apple.This story is part of NYNext, a new editorial series that highlights New York City innovation across industries, as well as the personalities leading the way.

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