An Ottawa dad may be forced to cancel a surprise trip to Disney World for his nine-year-old son because they still haven't received passports nearly 16 weeks after applying.
Jesse Bourne and his nine-year-old son Carson are supposed to go to Disney World on Saturday for a surprise vacation, but passport delays have put the trip in jeopardy. The plan is all set: on Saturday morning, nine-year-old son Carson will wake up to find Mickey Mouse ears at home. He will then learn the family is flying to Orlando to visit Disney World.
But when he got through to a Service Canada agent a few weeks ago, he was told they wouldn’t get their passports on time if they went the traditional route. “We’ll get a phone call at some point this week to let us know we’ll be getting another phone call within 24 hours of our travel date to come pick up the passports,” he said. “So hopefully Friday we’re able to go pick them up, and if not we’ll have to start either postponing or trying to cancel the trip.”at certain offices prioritizing people who are travelling within 24 to 48 hours.
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