OCBC apologises for outage affecting all its banking services due to 'technical problem'

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OCBC apologises for outage affecting all its banking services due to 'technical problem'
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SINGAPORE — Oversea-Chinese Banking Corporation (OCBC) has apologised after all its banking channels were hit by 'technical problems' on Monday (Aug 28) morning.

SINGAPORE — Oversea-Chinese Banking Corporation has apologised after all its banking channels were hit by"technical problems" on Monday morning.

A statement on OCBC's website and mobile app added that the bank was experiencing"network issues" and informed customers that"all banking services are currently unavailable". One user David Leong wrote that his credit card was"declined twice" at a merchant and he had to use other cards for payment, calling the experience"embarrassing".

OCBC's ATM, branch and card services have since been restored, but its internet banking, mobile banking, as well as Velocity channels were"still impacted".

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