SINGAPORE: All OCBC banking services were down on Monday (Aug 28) due to 'network issues', said the bank on its website. The bank acknowledged the issues in a Facebook post at about 9.40am, saying that it is facing 'technical problems with our systems impacting our banking channels', which include mo
SINGAPORE: All OCBC banking services were down on Monday due to"network issues", said the bank on its website.
The bank acknowledged the issues in a Facebook post at about 9.40am, saying that it is facing"technical problems with our systems impacting our banking channels", which include mobile and online banking, PayNow, ATMs, Velocity and cards."We are experiencing network issues at the moment. All of our banking services are down," said OCBC.
One customer said in a comment in OCBC's Facebook post that her payment for an online doctor consultation could not go through. Another said:"Have breakfast with a client, used credit card and then atm card to pay bills, all declined." Several also said that it was embarrassing for them when their credit card transactions were declined.CNA has reached out to OCBC for more information.
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