There’s a sense of worry that creeps up on Lisa Anderson every time her phone alerts her she is near the end of her monthly data limit.
Advocates told the commission that barriers include the affordability of carriers’ accessible plans, the way they offer data and the way they verify eligibility for these plans.
Anderson, a telecommunications accessibility consultant for the Deaf Wireless Canada Committee, said that while discounts are a positive first step, data packages should go beyond those offered to hearing consumers.Article content “More and more, there’s these types of apps that are being created and used, which is great. That helps with the independence of someone who’s blind or partially sighted,” he said.
But she said accessible plans aren’t “deaf-friendly” and described the current costs as “not affordable to those who are receiving disability benefits or low income.” Bell spokeswoman Jacqueline Michelis noted the company offers additional discounts and promotions for persons with disabilities, including exclusive pricing on apps built specifically for accessibility needs.
Telus spokeswoman Kalene DeBaeremaeker said the company “regularly consults with accessibility partners as well as people with disabilities incorporating their feedback to deliver products and services tailored to their needs.”Article content
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