Metro just installed new faregates. It’s spending $35 million to make them taller.
taller barriers to reduce fare evasion, which has proliferated during the pandemic and grown into a top complaint of riders.
The first design involved placing arches on top of gates to prevent people from using them to balance while swinging their legs over the dividers. In that scenario, people simply squeezed through the dividers, transit officials said. A second design proved more effective: When outfitted with 48-inch-tall saloon-style and laminated plastic doors that were difficult to jump over, Metro officials saw an immediate change in customer behavior, as well as a reduction in nonpaid entries.
Metro install the new gates at Fort Totten, then analyze their effectiveness over three or four months before converting the entire 97-station system.Clarke said extensive engineering research indicated that Metro had limited options without removing the new gates and custom infrastructure that supports them, including motors and communications cables — a far more expensive ordeal.
for low-income riders that would cut fares in half for those eligible for federal food assistance. Metro has also proposed cutting base Metrorail fares for all riders to $2 to match Metrobus fares.
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