Facebook, Instagram, and WhatsApp, owned by Meta, have been criticized for not protecting users from scams in Singapore. The authorities have reported that these platforms have been the preferred choice for scammers, with Meta being called out for not implementing necessary safeguards. The police announced that over $650 million was lost to scams in 2023, with Meta platforms accounting for nearly half of the cases and $280 million in losses.
Meta , which runs Facebook , Instagram and WhatsApp, has been called out by the authorities here for not doing enough to protect users from scams. SINGAPORE – Facebook , Instagram and WhatsApp – online platforms run by tech behemoth Meta – have been the channels of choice for scammers here, according to the police’s scam reports for 2023.
The trend is in part due to the dominance of Meta’s apps, but the company has also been called out by the authorities – most notably, Minister of State for Home Affairs Sun Xueling in Parliament on Feb 29 –In particular, Facebook has not put in place safeguards like tools to verify users against government-issued ID and offer a secured payment option for Marketplace users, she added.More than $650 million was lost to scams here, from a record 46,563 reported cases in 2023, the police announced in February. Meta platforms were among the top online channels exploited by scammers, accounting for nearly half the scam cases, with some $280 million in losse
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