In the past 12 months, they have generated over £1.4million in additional annual benefit entitlement for tenants
The Housing Executive has announced expansion of its financial inclusion team which works with tenants who are experiencing trouble with benefits, money and debt.
"We aren't here to collect rent, or to talk about arrears. That is what we have been trying to get across, that we discuss arrears, and we stick to that rule. That is not what we are here to do, we are here to help people. "The three of us, myself, Sinead and Niamh, are all dedicated to the role and we work together because we are so passionate about wanting the best for people."
"We were referred to the Financial Inclusion Manager after making an enquiry about benefits to our Patch Manager," they said.
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