There were no options on the app to select their desired drop-off point. So the passengers proceeded with the default location - Lobby A. But when the private-hire driver charged them an extra $5 for dropping them off at Lobby F instead, they were...
"The driver demanded an extra $5 as the booking drop-off point did not indicate Lobby F.Mr Chen, who had booked rides to the same destination on Tada multiple times, said that this was the first time a driver had asked for an additional fee.He gave his contact details and wrote,"To the driver - if you have any slight conscience please contact me an apology to my parents."
Mr Chen’s post received close to 100 comments, with some agreeing that the Tada driver should not have charged for the short distance."PHV drivers are out to earn a living, not to do charity work,” said one person. On Tada's website, it is stated that any request for additional stops after the trip has started will be subjected to additional charges.Get The New Paper on your phone with the free TNP app. Download from the
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