He thought it was a normal occurrence for ride-hailing apps to not always display the desired drop-off location. Hence, one man was shocked when a private-hire driver charged his parents an extra $5 for dropping them off 200 metres from the pinned destination. Facebook user Jay Chen recently took to the Complaint Singapore page to express his discontent after his...
He thought it was a normal occurrence for ride-hailing apps to not always display the desired drop-off location.
"The driver demanded an extra $5 as the booking drop-off point did not indicate Lobby F. He claimed he is incurring extra $5 worth of fuel charges for driving that 200m," Chen wrote. In his Facebook post, he provided his contact details and wrote: "To the driver — If you have any slight conscience please contact me [to make] an apology to my parents."
"To you it is just 200m, to us we lose a job," stated another user, who shared how every minute counts during peak hours with back-to-back bookings.
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