'I'm accountable for the outage': Rogers CEO vows to make 'urgent fixes' in grilling before MPs BatPost
Staffieri said Rogers will partition its network going forward in order to contain a problem that occurs in one area. There will also be changes to processes and procedures, including the testing of code.
“Our planned solution as an industry failed,” Staffieri said, adding that fixing this problem will be a priority over the next 45 days as the industry works to create a memorandum of understanding to support one another in the event of a large outage. During Monday’s committee hearing, MP Tracy Gray questioned whether Rogers is doing enough to manage risk, particularly to the public, given that it has now suffered two major network outages in the past 15 months. She also questioned Staffieri about why the telco manages risk through the office of its CFO, rather than having a senior Chief Risk Officer.Article content
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