Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech & business.
One of the most challenging, but essential, parts of any new leader’s role is mastering the art of communication. It can be especially difficult for new tech leaders, who must explain the function, benefits and costs of the technology tools and initiatives they’re advocating and serve as organizational experts in the ever-evolving realm of business and industrial technology.
One fundamental business concept that is imperative for the success of any new tech leader, as well as the organization, is the ability to formulate and articulate the business value of the technology agenda in simple, business-focused language. And, you must craft your message to show how the value clearly furthers the strategic mission of the organization.
In healthcare, a crucial concept for new tech leaders to grasp is patient-outcomes analysis. Understanding how initiatives impact patient outcomes is critical in this sector, as is assessing financial aspects, clinical effectiveness and patient satisfaction. By focusing on patient outcomes, leaders can ensure initiatives align with quality goals and regulations and, most importantly, enhance patient care.
Whether you are presenting an initiative at the board level or to your senior leaders or peers, every tech leader must be able to explain the cost-benefit analysis clearly, with details depending on the challenge.
There are many important strategies, but the most underrated is embracing design thinking. It is a user-centric, data-driven, iterative approach, and mastering it enables tech leaders to foster innovation, solve complex problems creatively and build market-desired products. It also allows them to communicate effectively with the business, set realistic expectations and create actionable plans. -
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