You need to know in advance when your kit will be bricked or downgraded – it's the law
Makers of software-enabled products have been put on notice by the US Federal Trade Commission for failing to disclose how long their products will receive software updates. published on Tuesday from the trade watchdog observes that while non-connected devices generally last until they fail, so-called smart products have a lifespan that depends on software and network services.
Makers of software-enabled products in the US are obliged to provide this information, but most do not. According to the FTC, manufacturers of 163 out of 184 smart products analyzed – including hearing aids, security cameras, and door locks – failed to publish information about the duration of software updates on their websites., which requires written warranties and other disclosures for products costing $15 or more.
"Our study shows that nearly 89 percent of manufacturers of products we examined failed to post this information prominently or make it readily available. When shopping for smart devices, consumers should ask questions and consider how long their product will last."
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