Sellers on at least four major South African online marketplaces have falsely listed outdated 4G routers as 5G-capable.
A MyBroadband investigation has found that the catalogues of several major online marketplaces in South Africa contain numerous routers falsely advertised with 5G capability.
For example, the ZTE MC801A, a popular model among local ISPs, supports download speeds up to 3,800Mbps and upload speeds up to 542Mbps. Three of the remaining routers did not support any type of mobile connectivity, although they did not advertise themselves with this feature.Shoppers could also not buy it directly from the listing and must click through several subsequent pages to add it to their cart.
Wireless routers in South Africa can transmit connectivity using the 2.4GHz and 5GHz frequency spectrum bands. These are open frequency bands that do not require a spectrum licence and are used for Wi-Fi connectivity worldwide. For example, a 2.4Gz Wi-Fi network with the name “MyBroadband” might be called “MyBroadband_2.4G” and the 5GHz network “MyBroadband_5G.”
Using two terms related to mobile connectivity generations — one of which has only ever been used in this context — increases the likelihood of misleading customers. “Where necessary, we may request supporting documents such as proof of authenticity or proof of purchase to verify the product’s legitimacy,” said Jordaan.
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