Facebook said the gunman’s live 17-minute broadcast was viewed fewer than 200 times and the first user report didn’t come in until 12 minutes after it ended.
LONDON — Facebook says none of the 200 or so people who watched live video of the New Zealand mosque shooting flagged it to moderators, underlining the challenge tech companies face in policing violent or disturbing content in real time.
“No users reported the video during the live broadcast,” and it was watched about 4,000 times in total before being taken down, Sonderby said. “We continue to work around the clock to prevent this content from appearing on our site, using a combination of technology and people.” On Tuesday, New Zealand Prime Minister Jacinda Ardern expressed frustration that the footage remained online four days after the killings. She said she had received “some communication” from Facebook’s Chief Operating Officer Sheryl Sandberg on the issue. “It is horrendous and while they’ve given us those assurances, ultimately the responsibility does sit with them.”
Before the company was alerted to the video, a user on 8chan had already posted a link to copy of it on a file sharing site, Sonderby said. 8chan is a dark corner of the web where those disaffected by mainstream social media sites often post extremist, racist and violent views. “The incident highlights the importance of industry co-operation regarding the range of terrorists and violent extremists operating online,” said the group, which was formed in 2017 in response to official pressure to do more to fight online extremism.
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