The Crazy Store recently reached a milestone by opening its 500th store in Bayside Mall, located in Blaauwberg, Cape Town, Cape {town} Etc reports. Kevin Lennett, managing director of the group, has attributed the success of the retailer to a multitude of factors.
The Crazy Store recently reached a milestone by opening its 500th store in Bayside Mall, located in Blaauwberg, Cape Town,
This includes customer focus, their ‘Quality Promise’, their staff of 3 000 employees, consistency of in-store execution as all stores are company-owned, convenience and their ‘wide array of products’.‘This is driven by our passion for what we do – simply put, we spend a lot of time in our stores with our staff and customers, trying to make sure that we are always focused on the needs of our customers. Every compliment or complaint is seen by myself and several of our directors,’ said Lennett.
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