Scheduled maintenance at a Teraco data centre recently wiped out most of Openserve’s FTTH network in the East of South Africa.
A recent Openserve fibre network outage has highlighted a potential single point of failure in South Africa’s digital infrastructure — despite several redundancies being available.
“Openserve is aware of the connectivity issue that affected some of our customers on 17 April 2024,” Telkom’s wholesale and infrastructure division said in a notice to ISPs. For Openserve to go offline during such regularly scheduled maintenance suggests that its equipment was misconfigured, or some other error on their part.“It was not a misconfiguration, but a dual power failure partly caused by Teraco planned work,” a spokesperson told MyBroadband.One of the issues highlighted by this outage is that ISPs are being disincentivised from putting redundancies in place to avoid such a disruption.
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