“There seem to be 10 people ‘managing’ for every one-person coding” was Elon Musk’s response when asked in October last year what was the “most messed up” thing at Twitter, which the Tesla boss had recently acquired.
More recently, Mark Zuckerberg, in line with social media giant Meta’s “year of efficiency”, announced that “we’re working on flattening our org structure and removing some layers of middle management to make decisions faster”.
Today, Google’s use of manager feedback surveys, and initiatives such as Project Oxygen, which serves to identify critical managerial behaviours and guide manager training, illustrate the importance Google attaches to its middle managers.The behaviours and actions of middle managers have been found to significantly predict crucial employee outcomes such as staff engagement, job satisfaction, and perceptions of fairness and justice at work.
The ability of artificial intelligence to create uncanny deep fakes, write programming code, and pass medical, law, and business school exams and disrupt education is revolutionary. In 2016, Sony released a pop song titled"Daddy's Car" that was composed entirely by an AI algorithm called Flow Machines. The algorithm analysed a database of popular songs and used that information to create a new song in the style of the Beatles.
Conversely, employees who believe that their performance is being appraised fairly by their line managers experience greater feelings of bond with their managers and the organisation.
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