As part of assisting with prepaid electricity meter upgrades, City Power says it won't fine customers who have not been buying tokens.
As part of assisting with prepaid electricity meter upgrades, City Power says it won’t fine customers who have not been buying tokens.Johannesburg City Power says it will extend working hours and suspend penalty fees for non-vending customers as the deadline for prepaid electricity meter upgrades approaches. City Power said that while it is pleased that over 99% of its vending prepaid meters have been duly upgraded, a handful of outstanding vending customers remain.
Mangena said they also have about 255 meters outstanding in Midrand, and they have encountered some difficulties in locating some of these meters due to address issues. However, they are working on resolving this challenge through the normalisation programme. With just two days left before the deadline, City Power has also increased its boots on the ground as teams spread across all supply areas are conducting audits and providing added support to customers to expedite the recording of those meters.City Power said that for customers who have not been vending, most of whom are in non-affluent areas, It has opened a grace period between Thursday and Sunday.
Residents are also encouraged to use the Do-It-Yourself method to complete the prepaid electricity meter upgrade as an alternative. Take a look at what the weather has in store for South Africa’s nine provinces this Friday, 22 November 2024.
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