The City of Burnaby plans to have an in-house call centre for non-emergency police calls up and running this spring.
The City of Burnaby hopes to cut down on ‘completely unacceptable’ wait times for Burnaby RCMP’s non-emergency line by having its own call centre up and running this spring.
In October 2021, Cory Redekop, former Burnaby Board of Trade director of policy and stakeholder relations, told the city’s public safety committee the non-emergency line was the “number 1 concern” BBOT was hearing from its members. “Not only are not able to assist somebody who’s in need of their service, but also we’re being essentially robbed of the ability to understand the true crime that’s occurring in our community,” he said.
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