The article discusses the rise of agentic automation, a more advanced form of AI powered by generative AI, and its potential to transform business operations. It highlights the benefits of agentic automation, such as increased productivity and the ability to automate complex processes, while addressing concerns about job displacement. The article also explores the challenges and opportunities associated with implementing agentic automation, including the need for a dynamic infrastructure, clear ROI measurement strategies, and ethical considerations.
, highlights that artificial intelligence is becoming a crucial aspect of corporate operations across industries, particularly with the rise of agentic automation .“AI-powered automation is poised to play an increasingly crucial role in helping South African companies enhance their competitiveness and operational efficiency,” says Williams.
“Agentic Automation is the next step in AI-powered systems,” explains Williams. “It leverages the power of generative AI to empower agents to analyze unstructured data, recognize patterns, make decisions, and take autonomous actions.” These systems are fueled by large language models , GenAI, and large action models , allowing for reliable, self-driven operations.
As AI continues to mature, Williams stresses the importance of proactively embracing agentic automation and other emerging AI technologies. “The future of business is autonomous and intelligent,” he says. “Companies that adopt AI early and focus on building sustainable, transparent AI systems will be better equipped to thrive in the competitive landscape of 2025 and beyond.
AI Agentic Automation Automation Business Transformation Artificial Intelligence
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