Zoom Backtracks on Training AI on Your Calls
today to its original blog post, published earlier this week by Chief Product Officer Smita Hashim. Zoom’s terms of service stated that the company could use Customer Content—which is what Zoom calls audio, video, chat, attachments, screen-sharing, etc.—to train its own in-house or third-party AI models. On Monday, however, the blog post from Hashim promised that Zoom wouldn’t use Customer Content to train AI .
Zoom did not immediately return Gizmodo’s request for comment on what data sources these AI features will, in fact, be trained with.
AI training on user data is a hot button topic as the tidal wave of artificial intelligence continues to inundate us all with useless applications. Arguably one of the most popular and effective AI models, OpenAI’s GPT-4, is also a black box. At release, , leaving the world to wonder what kind of garbage scraps, sensitive data, or false information it could be scrounging up and regurgitating onto our computer screens.
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