A customer was dissatisfied with his botched delivery order from a restaurant, and even more so with their poor attempt at service recovery.
ordered $231.80 worth of food from Master Leong Seafood's Yishun Ring Road outlet on Dec 8. The order was made online, with delivery arranged directly by the restaurant.Meanwhile, the crab bee hoon arrived with most of its soup spilled.
"My request for soup replenishment was not met but I was offered a 15% discount on my next order, which I think is not acceptable. How to enjoy crab bee hoon soup with so little soup?"Restaurant:"Sorry, should be because the soup is too full and spilled while the delivery rider was riding the motorcycle."Restaurant:"Really sorry. This problem, I will tell them to take note and improve.
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