A survey of over 17,000 people indicates only half of us are willing to trust AI at work.
AI is rapidly reshaping the way work is done and services are delivered, with
The countries we surveyed are leaders in AI activity within their regions, as evidenced by their investment in AI and AI-specific employment.We found nearly half of all employees are wary about trusting AI at work – for example by relying on AI decisions and recommendations, or sharing information with AI tools so they can function.
This reflects a prominent fear: 77% of people report feeling concerned about job loss, and 73% say they are concerned about losing important skills due to AI.However, managers are more likely to believe that AI will create jobs and are less concerned about its risks than other occupations. This reflects a broader trend of managers being more comfortable, trusting and supportive of AI use at work than other employee groups.
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