Courtney Richman, 26, was convicted of manslaughter after she pushed Myra Coutinho-Lopez to the floor of Lloyds Bank in Welwyn Garden City on December 6, 2021.
This is the moment a 'violent' and impatient bank customer fatally pushed over a 'confused' 82-year-old dementia sufferer after seeing red at the time she was taking to discuss her bank statements.
As Mrs Coutinho-Lopez is seen writhing on the ground and being helped by other members of the public, Richman stands at the side and looks on impassively. The pensioner died 10 days later. Richman was arrested a day after the incident and was found guilty of manslaughter earlier this year. She was handed a 16-month jail term today, suspended for 21 months, following the trial at Luton Crown Court.
'It is not possible to be sure that if this had been in place in December 2021 that the events leading to the death of Mrs Coutinho-Lopez would not have happened, but on the evidence before this court it is highly likely that the incident would not have ended in tragedy as it did.' When Mrs Coutinho-Lopez passed her she told her: 'Don't speak to me like that - you are very rude'. She added: 'I bet your boyfriend has left you.'
'She angrily pushed Mrs Coutinho-Lopez forcefully to the floor of the bank. She struck the floor with some force.' The incident occurred after the pensioner became confused and a queue formed behind her at the Lloyds branch in Howardsgate In mitigation, Claire Davies KC said Richman had lost both of her parents as a child and had a troubled adolescence.
Judge Simon said: 'She was a well-known customer and it was also known by staff at the bank that she suffered from Alzheimer's disease. Mrs Coutinho-Lopez. Her daughter Michelle Lopez said her family had been left 'trapped in an emotional prison' following her death over two years ago
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